Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on custom commissioned art unless it has been damaged in transit or you have received the wrong item.
Exchanges
Exchanges are only permitted if the original item was damaged in transit or not the item that you ordered.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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